Email skiappinc@gmail.com and we will get back to you, usually within two business days. Tell us your phone model and what happened. A screenshot helps. Please do not send health details by email.
Some everyday tools show a FREE unlock button. Tap it, watch the short video to the end, and the tool opens. The unlock lasts for that visit: when you leave the tool or close the app it locks again, and you can unlock it again whenever you like. Pregnancy Tracker Pro opens every tool with no videos.
Check your internet connection and tap the button again. If no video is available at the moment the app says so and never opens the tool without one. Pro opens every tool without videos.
Profile → Language. Choose English, Spanish, French, Portuguese, Arabic, or your phone's language. Arabic switches to right-to-left after you close and reopen the app. Health articles and safety text are still in English until they have been clinically reviewed.
Profile → My journey, babies and units. Changing or removing a stage never deletes your entries.
Reminders and daily notifications are scheduled on your phone. On Android they can arrive up to about an hour late, and battery savers on some phones (Xiaomi, Huawei, Oppo, Samsung) can delay them until you open the app. Set battery use for the app to Unrestricted for the best results. Notifications need permission: Profile → Reminders.
An optional subscription (monthly, 6-month or yearly) that removes ads, opens every tool, and adds reports, family sharing, longer history and more baby profiles. Safety, labour, symptom, mood, journal and reminder tools are always free.
To restore, open Profile → See Pregnancy Tracker Pro → Restore purchases while signed in to the same App Store or Google Play account. To cancel, open your App Store or Google Play subscription settings. Deleting the app or your account does not cancel a subscription. Refunds are handled by Apple or Google.
Create an account in Profile → Account and cloud sync. Sign in on the new phone to restore your data. Without an account your entries stay on this phone only.
Profile → Export my data saves a copy. Profile → Delete data on this device removes everything from the phone. To delete your account and cloud copy, see Delete your account.
Profile → Help improve the app turns anonymous usage events off, and Profile → Tips and updates turns push messages off. Where your region requires it, Profile → Ad privacy choices changes your ad consent. See the privacy policy.
No. The app records what you enter and offers general information. It does not diagnose, say whether something is normal or replace your clinician. Content marked as draft is awaiting clinical review.
